HDI Heartland Blog

Author: Ben Hernandez

Recent News


    June 6, 2018

    HDI Training Experience coming to KC!

    A training event unlike any other, the unique HDI Training Experience is created for service and support professionals looking for a career boost.   Welcome to the HDI Training Experience Specifically designed for service and support professionals looking to take their careers to the next level, The HDI Training Experience features five job- and skill-specific[...]

    November 24, 2017

    Why Get HDI Certified?

    Professional Certifications Each HDI Certification reflects the level of knowledge required for specific roles, ranging from Customer Service Representative to Support Center Director. HDI offers training that aids individuals in preparing for the certification exams while building their knowledge and developing skills based on the certification standards. The open standards can also be studied independent[...]

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HDI Heartland Local Chapter is a non-profit chapter of HDI www.ThinkHDI.com, the premier worldwide membership association for the IT Service and Support industry, serving the Kansas City metro area.

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