HDI Heartland Blog

Category: Announcements

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    November 24, 2017

    Why Get HDI Certified?

    Professional Certifications Each HDI Certification reflects the level of knowledge required for specific roles, ranging from Customer Service Representative to Support Center Director. HDI offers training that aids individuals in preparing for the certification exams while building their knowledge and developing skills based on the certification standards. The open standards can also be studied independent[...]
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    October 15, 2017

    Pick the Top 25 Leaders 2017

    It’s the end of the year, a time to reflect on what went well and what could have gone better. In our professional lives, it’s also a great time to celebrate the people who have influenced us the most in our careers. This time to pick the top 25 thought leaders in technical support and[...]

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HDI Heartland Local Chapter is a non-profit chapter of HDI www.ThinkHDI.com, the premier worldwide membership association for the IT Service and Support industry, serving the Kansas City metro area.

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